American Shipper is conducting its annual survey to benchmark government and commercial shippers, as well as 3PLs, on their freight invoice payment practices and technologies.
Participation from a broad cross-section of industry practitioners, across both public and private sectors, is essential to help us increase the depth and value of the research for all participants. Respondents who complete the survey will receive a complimentary copy of the survey and its results.
Please click here to participate.
This survey, conducted in partnership with RILA and CSCMP, covers the “ins and outs” of transportation invoice processing and settlement including invoice delivery, validation, approval, payment, audit, and dispute resolution, while also delving into how shippers and 3PLs use their payment data.
Subjects of interest in this study include:
- Manual vs. automated processes
- Domestic vs. international
- Payment terms
- Auditing effectiveness
- The role of supply chain finance
- How payment data is used
All responses are kept confidential and the data will be displayed in aggregate form only.
